The candidate will help with retrieving, synthesizing, and presenting critical data and insights helping drive resolutions to complex business problems. The scientist will translate ambiguous business questions into tractable solutions by leveraging a mix of statistical, econometric, and machine learning methods to facilitate data driven business decision making. Our goals are to help buyers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and to build a major, sustainable business that helps Amazon continuously innovate on behalf of all customers.The Supply team within Sponsored Products is looking for a Data Scientist to join a fast growing team with the mandate of creating new ads experience that elevates the shopping experience for our hundreds of millions customers worldwide.
Our systems and algorithms operate on one of the world's largest product catalogs, matching shoppers with products - with a high relevance bar and strict latency constraints. The Sponsored Products Ad Marketplace organization optimizes the systems and ad placements to match advertiser demand with publisher supply using a combination of machine learning, big data analytics, ultra-low latency high-volume engineering systems, and quantitative product focus. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.Sponsored Products helps merchants, retail vendors, and brand owners succeed via native advertising that grows incremental sales of their products sold through Amazon. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. From these you should see how small, impactful shifts in organizational processes help to create a more positive customer experience and build stronger relationships.Job summaryAmazon is building a world class advertising business and defining and delivering a collection of self-service performance advertising products that drive discovery and sales of merchandise. Let’s walk through the seven steps to achieving consistent customer obsession. So how do we promote customer obsession? Like any other critical practice or methodology, it’s not enough to hold one training session and then call our enterprise “customer obsessed.” Customer obsession needs to be built into our organizational culture and consistently reinforced and strengthened with the right strategies and mechanisms. True customer obsession involves turning our customers into fans who believe in, advocate for, and keep coming back to our business. While many companies have no problem focusing on and satisfying their customers’ needs, they’re still missing out on significant opportunities to build deeper, longer-lasting relationships. “Customer obsession” is a popular - and often misunderstood - catchphrase in enterprise circles lately.
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